Student Support Services

AAIC supports its students to adjust to study and life in Australia, to achieve their learning goals and to achieve satisfactory progress towards meeting the learning outcomes of the course. Whilst all staff employed by AAIC has the responsibility to provide support to all students, the AAIC has a designated  ‘Student Support Officer’ who shall be available to all students.

The College’s Student support officer can provide support and assistance to the students for the following:

  • Assistance with everyday practical difficulties: accommodation, OSHC, orientation and enrolment, student ID cards, Tax File numbers.
  • Advice on Course related matters: Policies and procedures, assessments, English language support and learning support.
  • Referrals to other agencies: Immigration matters, legal matters, specialist counseling, health and wellbeing.
  • Cultural adjustments: Understanding the stages of adjustment; strategies to ease transition to a new culture; dealing with homesickness.
  • Problem solving and decision making: Housing, finances, work, study, legal issues.
  • Personal adjustments and relationships: Counseling; self-help resources..

Counseling: AAIC has experienced and dedicated staff that can provide basic counseling and resource information on a range of issues that may affect your studies and wellbeing. Your issue may be resolved early or you could be referred to more specialized counseling. It is important to talk to someone who can help prevent problems from escalating.
Common issues students may face include:

  • Adjusting to Australian life and culture.
  • Personal, relationship and family difficulties.
  • Anxiety and depression.
  • Stress and anxiety.
  • Financial matters.
  • Study and academic progress.
  • Grief and loss.
  • Unexpected life situations.
  • Homesickness.

Basic Computer Literacy Skills:
Some basic skills taught include MS Word: opening, saving, spell check, highlighting, page breaks, formatting, finding information, copying, cutting, bullets and numbering, table of contents, inserting pictures/graphics, borders, using keyboard shortcuts. Please let us know if you have difficulties with word processing as it is important to gain these basic skills for assignment presentation.

English Language Support:
Additional English language support is offered to international students focusing on specific areas of need, as determined through training process in the classroom. For more intensive support, students can enroll in one of many English support lessons available at various ELSICOS institutions to help them with aspects of their language development.

Note: AAIC does not provide any visa related assistance or advice to students. Students are advised to contact nearest Australian High Commission in their home country or visit

You may also seek professional advice from Registered Migration agents for visa related matters. Further information can be accessed from

The Student Support Officer can be contacted on +61 8 8232 7788 between the hours of 9.00 am and 5.00 pm, Mon-Fri (Except Public holidays), or email

Mr. Shekhar Mittal (CEO) can be contacted any time on +61 412 805 975 for any emergency situations.