This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
Participants need to complete Twelve (12) units of competency in total following the guidelines as outlined in the Business Services Training Package Qualifications Rules which requires:
- 4 Core Units plus
- 8 Elective Units
Please note: All the below units have been selected by the college through an extensive consultative process with the industry partners and they have been identified as containing knowledge and skills appropriate for the industry.
The full list of units can be found within the Business Services Training Package BSB07 and are made available for all AAIC training staff and students to review. The units offered by AAIC are listed as below:
|Unit Code||Unit Name||Core / Elective|
|BSBWOR502||Lead and manage team effectiveness||Core|
|BSBLDR501||Develop and use emotional intelligence||Core|
|BSBMGT517||Manage operational plan||Core|
|BSBLDR502||Lead and manage effective workplace relationships||Core|
|BSBCUS501||Manage quality customer service||Elective|
|BSBWHS501||Ensure a safe workplace||Elective|
|BSBMGT516||Facilitate continuous improvement||Elective|
|BSBMGT502||Manage people performance||Elective|
|BSBWOR501||Manage personal work priorities and professional development||Elective|
|BSBHRM405||Support the recruitment, selection & induction of staff||Elective|
|BSBPMG522||Undertake project work||Elective|
This program is to be scheduled over a 78 week time frame which includes 55 weeks of full time study (1100 Student Contact Hours) and 23 weeks scheduled holidays. This takes into account Public holiday periods such as Christmas & Easter, and School holiday breaks.
This program is delivered in a classroom based environment where all students must attend a minimum of 20 hours per week.
Participants will need to purchase resources as notified in the student handbook. The trainer will provide any additional learning material where gaps are identified in either the participant’s underpinning knowledge or the training resources.
Assessment will be a Learning and Assessment pathway.
Participants will be advised of the assessment requirements at the beginning of each unit. Assessment will usually commence in the session following delivery or as advised by the trainer. As this is a competency based program, assessment continues throughout the program until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed.
The assessment process may include:
- Written Questions
- Case studies
- Projects (simulation/Real Work)
- Role plays
- Written examinations
- Integrated assessment of some units may occur
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Manager.
Pathways for further studies
Participants are provided with advice on employment and training options throughout the delivery of the program. After achieving the BSB51915 – Diploma of Leadership and Management, candidates may choose to undertake BSB61015 – Advanced Diploma of Leadership and Management proposed to be offered by AAIC.
International Students Entry Requirements
Entry into this program requires International Students to fulfil requirements as listed below:
• Must be 18 years of age or over
• Completed year 12 (HSC or equivalent)
• Minimum 5.5 IELTS score or equivalent as per the following:
a. TOEFL iBT 46
b. PTE Academic 42
c. TOEFL PBT 527
d. OET Pass
e. Cambridge English: Advanced (CAE) 47
Delivery mode: Class room based
Course Fee $12, 000
Application Fees $250 (Non-Refundable)
Text Books $200
Single Overseas Student Health Cover $550 per Annum Approximately
Family Overseas Student Health Cover $5000 per Annum Approximately